How we keep the AstroPay network secure

In an increasingly digital world, the security of financial transactions has never been more important. As online payments grow in volume and complexity, so do the risks associated with fraud, unauthorized access, and evolving cybersecurity threats. At AstroPay, we are committed to providing a secure and seamless payment experience, ensuring that users and businesses can transact with confidence.

This approach goes beyond simple security and compliance requirements. Whether you’re sending payments across borders, managing business transactions, or using our platform for everyday financial needs, security is built into every step of the process, so you can focus on what matters to you. Here’s how we do it.

Keeping Payments Secure

We follow strict financial regulations, including Know Your Customer (KYC) and Know Your Business (KYB) policies to verify the identities of all users and businesses on our platform. This helps prevent fraudulent actors from entering our network while ensuring a secure environment for transactions. By verifying user identities and monitoring transactions, we help prevent fraud and illegal activities while keeping payments fast and hassle-free. We have also implemented several advanced security measures that protect our users. These include: 

• Identity spoofing prevention: We leverage world-class identity verification technology that uses advanced AI and machine learning models. On top of that, we enhance this technology with our own proprietary rules and models.

• ‍Behavioral monitoring: We employ heuristics and AI-driven analysis to track account activity so that we can quickly identify suspicious patterns that may indicate potential mule accounts or account takeovers.

• Social monitoring: We actively track social platforms to detect and mitigate threats from bad actors who may be attempting to scam AstroPay users, identifying fraudulent accounts before scams take off.

In addition to the payments licenses that back our product, we also actively comply with key international regulations such as GDPR and PCI/DSS to ensure the highest standards of data security and financial integrity. 

Seamless Security with Trusted Device

Being open and transparent is essential to earning and keeping your trust. That’s why we’ve built security into the foundation of the AstroPay experience – removing unnecessary friction while ensuring strong protection for every transaction. 

A key part of this approach is Trusted Device, a custom-built authentication system that eliminates the need for passwords. Instead of relying on traditional login methods that can be cumbersome, vulnerable to attacks, and – in some cases – easy to bypass, Trusted Device uses your personal device as a security anchor. This ensures that only you can access your account and approve transactions. 

This system, configured when you first set up your AstroPay account, is designed to store security elements directly on your device. Biometric authentication, such as a fingerprint or facial recognition, is the primary way that we verify access. If biometrics are unavailable a personal identification number (PIN) can be used as a secondary option. 

Designed with our 'secure by design' principle, Trusted Device ensures that the easiest authentication path is also the most secure. By removing passwords, we eliminate one of the most common security vulnerabilities, reducing the risk of phishing attacks, credential leaks, and unauthorized access. 

We continuously refine our security framework in collaboration with regulators and industry partners, ensuring that AstroPay remains a trusted, secure payment platform. Whether you’re a freelancer, entrepreneur, or business that handles cross-border transactions, Trusted Device provides the protection you need without adding complexity to your experience

Safeguarding User and Business Funds

Protecting your funds is a key pillar of our security strategy. Unlike traditional banks that lend out customer deposits, we follow a different model – one that prioritizes full liquidity and accessibility. Every dollar, euro, or peso held in an AstroPay account is fully backed and available at all times, ensuring our users can access their money instantly, without restrictions or delays. 

This eliminates the risks associated with traditional banks, where financial institutions lend deposited funds – potentially leading to liquidity shortages in times of economic uncertainty. With AstroPay, your deposits are never at risk of being lent out – your funds remain secure, readily available, and shielded from external financial instability. By maintaining full liquidity and implementing strong security measures, we go beyond standard financial institutions to provide a secure, transparent, and reliable payment environment. 

As financial regulations change, we’ll continue to adapt and innovate. By refining our processes, adopting the latest security technology, and working closely with regulators and industry partners, we ensure AstroPay remains a secure, reliable, and forward-thinking payment partner. Security should never be an obstacle – it should be built into your experience, so you can focus on growing your business.